Privacy Policy
Garnish Lab ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share information when you visit www.garnishlabpb.com, sign up for our Founder's List, or interact with us through any of our platforms, including Shopify, Etsy, and Squarespace. By providing your information, you agree to the practices described in this policy.
Information We Collect
We currently collect the following personal information directly from you:
- Email address
- Phone number
This information is collected when you voluntarily sign up for our email or SMS communications through our website or any affiliated platform. We do not collect any additional personal data at this time.
How We Use Your Information
We use the information we collect solely for the following purposes:
- To send you product launch announcements, early access notifications, and brand updates via email and/or SMS
- To communicate exclusive offers and content to Founder's List subscribers
- To understand how our audience engages with Garnish Lab and improve our communications
- To process orders and communicate about purchases once our shop is live
We will not use your information for any purpose beyond those listed above without first obtaining your consent.
Third-Party Platforms & Data Processors
Your information may be stored or processed by the following third-party platforms we use to operate our business. Each platform maintains its own privacy practices, and we encourage you to review their policies:
Used for email and SMS marketing. Klaviyo stores your email address and phone number and sends communications on our behalf. Privacy Policy
Used as our e-commerce platform to process orders and manage customer data. Privacy Policy
Used as a marketplace platform to sell Garnish Lab products. Etsy's own privacy policy governs data collected through their platform. Privacy Policy
Used to host our website. Squarespace may collect standard web analytics such as page visits, browser type, and device information. Privacy Policy
SMS Communications
By providing your phone number and opting in, you expressly consent to receive recurring automated marketing text messages from Garnish Lab, including product launches and brand announcements. Consent is not a condition of purchase. Message and data rates may apply. Message frequency varies.
- To opt out: Reply STOP to any text message at any time.
- For help: Reply HELP or contact us at legal@garnishlabpb.com.
Opting out will not affect your email subscription. These are managed independently.
By opting in, you represent that you are the authorized user of the mobile number provided.
If you abandon a cart on our website, we may use cookies to identify your session and send a reminder via text message. This information is used solely to determine when to send cart reminder messages and is not used for any other purpose.
Email Communications
By subscribing to our list, you consent to receive marketing emails from Garnish Lab. You may unsubscribe at any time by clicking the unsubscribe link in any email we send, or by contacting us at legal@garnishlabpb.com. Unsubscribing from email will not affect your SMS subscription.
Data Retention
We retain your personal information for as long as you remain subscribed to our communications, or as necessary to fulfill the purposes described in this policy, comply with legal obligations, or resolve disputes. You may request deletion of your data at any time by contacting us directly.
Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- The right to access or receive a copy of the personal data we hold about you
- The right to request correction of inaccurate or incomplete data
- The right to request deletion of your personal data
- The right to opt out of marketing communications at any time
- The right to withdraw consent where processing is based on consent
To exercise any of these rights, please contact us using the information in Section 12 below. We will respond within a reasonable period and as required by applicable law.
California residents may have additional privacy rights under California law, including the California Consumer Privacy Act (CCPA). Please contact us for more information.
Cookies and Analytics
Our website is hosted on Squarespace, which uses cookies and similar tracking technologies to collect standard analytics data such as page views, time on site, browser type, and device information. This data helps us understand how visitors interact with our website and does not personally identify you.
You may disable cookies through your browser settings. Doing so may affect certain features of our website.
Data Security
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of data transmission or storage is completely secure. By using our platforms, you acknowledge that you provide your information at your own risk.
Children's Privacy
Garnish Lab is not directed at individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has provided us with their personal information, please contact us immediately and we will take steps to remove that information from our records.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we do, we will revise the "Last Updated" date at the top of this document. We encourage you to review this policy periodically. Continued use of our platforms following any changes constitutes acceptance of the updated policy.
Contact Us
If you have any questions, requests, or concerns about this Privacy Policy or how your data is handled, please contact us:
- Garnish Lab · West Palm Beach, Florida
- Email: legal@garnishlabpb.com
- Website: www.garnishlabpb.com